FreightWorkflow — Freight Forwarding, Customs Filing & Transportation Software
FreightWorkflow
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Now live across North America

The platform that powers cross-border logistics

FreightWorkflow is the freight forwarding, customs manifest filing, and transportation solution that unifies your end-to-end operation on one intelligent system — jobs, documents, ACI/ACE filing, tracking, and billing. Trusted by the operators who move North America's freight.

app.freightworkflow.com

Customers

Designed for the people who move North America's freight.

Meridian ForwardingNorthGate NVOCC49th LogisticsCascadia BrokersHarborLine 3PLTrans-Border Freight

Solutions

All modes. All borders. One platform.

Flexibility without fragmentation. Performance without compromise. Rely on FreightWorkflow to keep you moving — from quote to clearance to cash.

International forwarding

Automate and optimize operations across modes and borders — capacity, rate management, booking, and last-mile trucking on one job.

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Customs & compliance

Customs manifest filing for ACI northbound and ACE southbound directly, with validation that catches errors before the border — not after.

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Transport & trucking

Dispatch, trip sheets, and proof-of-delivery capture, tied to the same shipment your forwarder and broker are working.

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Warehouse

Track inbound and outbound inventory with a flexible warehouse layer connected to jobs, documents, and billing.

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Carrier connectivity

Automate the order-to-cash cycle from booking to invoice with 60+ carrier and customs integrations out of the box.

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Enterprise tools

Multi-branch, multi-entity operations with documentation, tracking, and accounting built in — everything under one roof.

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One predictable platform

One system. One price. Every module.

Simpler, more transparent, and more predictable — access the full suite of FreightWorkflow features and modules without the integration tax.

See what's included
2.4M+

shipments processed a year

ACI + ACE

filing, both directions

60+

carrier & customs integrations

Solutions

Built for every mode. Ready for every move.

The single platform that powers logistics from origin to destination.

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The average FreightWorkflow customer closes files roughly 40% faster than before they switched.

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FreightWorkflow customer benchmark, 2026

Why FreightWorkflow

Why operators move to FreightWorkflow

One connected system replaces the spreadsheets, email threads, and disconnected tools between your teams.

One platform. Zero duplication.

Run your whole operation on a single database — pay for one system, learn one system, maintain one system.

Built-in integrations. Total connectivity.

Connect instantly with customers, carriers, and government systems — without the cost of custom integrations.

See everything. Act faster.

Access and share data in real time to respond sooner, plan smarter, and reduce operational risk.

Cross-border compliance. Simplified.

Stay ahead of changing trade rules with automated ACI and ACE workflows so goods move smoothly, every time.

Less admin. Greater output.

Automate manual tasks and free your people for high-value work — driving productivity across the operation.

Testimonials

See how industry leaders scale with FreightWorkflow.

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Resources

The latest from FreightWorkflow

View all resources →

Let us show you how FreightWorkflow can transform your operations

A 30-minute working session — bring a real job and we'll run it through the platform end to end.

Book a consultation

The platform

One connected system for the entire shipment lifecycle

Every module reads from the same job. Data entered once flows to documents, customs, tracking, and billing — no exports, no re-keying, no version drift.

Jobs & Operations

A single file for every shipment

Open a job once and everything hangs off it — parties, routing, containers, documents, costs, and milestones. Ocean, air, road, and rail live on the same board so your team never asks "where is this?"

Milestone tracking across all transport modes
Task assignment, SLAs, and team workload views
Full audit trail on every field and document
Customs & Compliance

Built for the border, both directions

File ACI/ACE customs manifests northbound and southbound straight from the job. Validation runs before you transmit, so the errors that cause holds get caught at the desk — not at the crossing.

Direct ACI & ACE electronic filing
Pre-transmission validation and error catching
Status sync back onto the shipment timeline
Billing & Finance

Costs on the job become cash in the bank

Every charge captured against a shipment flows to invoicing. Rate cards, accruals, multi-currency, and AR aging live in the same place as operations — so finance and ops finally see the same numbers.

Rate cards, accruals, and automated charge capture
Multi-currency invoicing and AR aging
Live margin per job, lane, and customer

Enterprise-grade underneath

Security, reliability, and integrations that hold up to the operators you sit beside.

SOC 2 Type II

Encryption in transit and at rest, role-based access, and a full audit log on every record.

60+ integrations

Carriers, customs authorities, accounting, and EDI — connected out of the box, extensible by API.

99.98% uptime

Redundant infrastructure with regional data residency for North American operations.

Ready to see it on your jobs?

We'll run one of your real shipments through the platform, from quote to clearance.

Book a consultation

Solutions

One platform, configured to how you work

FreightWorkflow adapts to your role in the chain — the same connected core, tuned for the way forwarders, brokers, carriers, and 3PLs actually run their day.

Freight forwarders & NVOCCs

Quote to cash on every job

Manage ocean, air, and multimodal shipments end to end. Quotes convert to jobs, jobs generate documents, and margin is visible before the file even closes.

House & master B/L generation and consolidation
Quotation and rate management with margin control
Customer portal with shared shipment visibility
Customs brokers

Filing built for the crossing

Customs manifest filing for ACI northbound, ACE southbound, and the validation to keep both clean. Everything ties back to the shipment, so nothing gets filed twice or missed.

Direct ACI & ACE electronic transmission
Pre-transmission validation and hold prevention
Duty, tariff, and classification workflows
Transporters & carriers

Dispatch tied to the shipment

Plan trips, assign drivers, and capture proof of delivery against the same job the forwarder and broker are working — no parallel systems, no reconciliation.

Dispatch board, trip sheets, and driver assignment
Mobile POD capture and status updates
Fleet, equipment, and trip-cost tracking
Enterprise & 3PLs

Multi-branch, multi-entity, one roof

Run every branch, service line, and legal entity on shared infrastructure with consolidated reporting — and role-based access that keeps each team in its lane.

Multi-branch and multi-currency consolidation
Group-level reporting and KPI dashboards
SSO, granular permissions, and audit controls

Not sure which fits your operation?

Tell us how you move freight and we'll map the platform to it in a 30-minute session.

Book a consultation

Resources

Field notes on cross-border logistics

Practical writing on customs, operations, and the software that runs them — from the team building FreightWorkflow.

Featured · Cross-border

The playbook for launching a customs desk in North America

What it takes to stand up ACI and ACE filing, the compliance gates that matter, and how to keep operations and billing on one thread from day one.

Jul 2026·10 min read

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Occasional, useful, no fluff. Customs changes and product notes worth your time.

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About

We build the infrastructure freight runs on

FreightWorkflow started with a simple observation: the operators moving goods across North America were running billion-dollar flows on tools that didn't talk to each other. We built the connected alternative.

Infrastructure, not another app

Logistics doesn't need another point tool. It needs a system where a job, its documents, its customs filings, and its invoice are the same record — so nothing is re-keyed, nothing drifts, and everyone works from the truth.

That's what we're building for the North American market: software serious enough to sit beside the incumbents, and connected enough to replace the spreadsheets between them.

2.4M+

shipments a year

60+

integrations

24/7

operations support

1

connected platform

What we hold to

One source of truth

Data entered once, used everywhere. If it lives in two places, it's already wrong.

Built for the border

Compliance isn't a bolt-on. ACI and ACE are first-class, not an afterthought.

Serious software

Secure, reliable, and honest about what it does. No demos that don't survive real jobs.

FreightWorkflow
A SYNORIS PRODUCT

Backed by Synoris

FreightWorkflow is built and operated by Synoris Information System LLC — the team behind logistics software trusted across global freight markets. We bring that platform experience to the North American cross-border operator, with the security, support, and roadmap of an established company behind it.

Book a consultation

Bring a real job. We'll run it end to end.

A 30-minute working session with our team — no slide deck, no pressure. See how FreightWorkflow handles your actual freight, documents, and clearance.

Email
sales@freightworkflow.ca
Phone
+1 (437) 263-6445
Office
6th Floor, Bhive, 8 Nelson St W
Brampton, ON L6X 4J2, Canada

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Want to see this on your own jobs?

Bring a real shipment and we'll run it through the platform end to end.

Book a consultation

Legal

Privacy Policy

Last updated: 25 Jul 2026

Draft — pending legal review. Not yet finalized or approved for publication.

1. Overview

This Privacy Policy describes how Synoris Information System LLC ("FreightWorkflow", "we", "us") collects, uses, and protects information when you use our website and platform.

2. Information we collect

Account and contact details you provide (name, work email, company), shipment and operational data entered into the platform, and usage data such as device, browser, and log information.

3. How we use information

To provide and support the platform, process the shipments and filings you submit, communicate with you about your account, and improve our products and services.

4. Data sharing

We share data only with carriers, customs authorities, and integration partners necessary to execute your shipments, and with service providers bound by confidentiality obligations. We do not sell personal information.

5. Data security

Data is encrypted in transit and at rest, access is role-based and audited, and infrastructure is maintained under our security program (see our Security page).

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal information. Contact us to exercise these rights.

7. Contact

Questions about this policy can be sent to privacy@freightworkflow.com.

Legal

Terms of Service

Last updated: 25 Jul 2026

Draft — pending legal review. Not yet finalized or approved for publication.

1. Acceptance of terms

By accessing or using FreightWorkflow, you agree to be bound by these Terms of Service and any policies referenced within them.

2. Use of the service

You may use the platform only for lawful freight, customs, and logistics operations, and only as permitted under your subscription plan.

3. Accounts

You are responsible for the accuracy of information submitted through your account and for maintaining the confidentiality of your login credentials.

4. Subscription and billing

Fees are billed according to the plan selected at signup. Charges are non-refundable except where required by law or expressly stated in your order form.

5. Intellectual property

FreightWorkflow and its underlying software remain the property of Synoris Information System LLC. Data you submit remains yours.

6. Limitation of liability

To the maximum extent permitted by law, FreightWorkflow is not liable for indirect, incidental, or consequential damages arising from use of the platform.

7. Termination

Either party may terminate the agreement per the terms of your order form; we may suspend access for material breach of these terms.

8. Governing law

These terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles.

9. Contact

Questions about these terms can be sent to legal@freightworkflow.com.

Legal

Security

Last updated: 25 Jul 2026

Draft — pending security/legal review. Not yet finalized or approved for publication.

Overview

FreightWorkflow is built and operated under a SOC 2 Type II program covering the security, availability, and confidentiality of customer data.

Infrastructure & hosting

The platform runs on redundant cloud infrastructure with regional data residency for North American operations and a target of 99.98% uptime.

Encryption

Data is encrypted in transit (TLS) and at rest, across the application, database, and document storage layers.

Access control

Role-based permissions, single sign-on for enterprise customers, and a full audit trail on every record and field change.

Monitoring & incident response

Systems are monitored continuously for anomalous activity, with a documented incident response process and customer notification commitments.

Responsible disclosure

If you believe you've found a security vulnerability, please report it to security@freightworkflow.com — we ask that you give us time to investigate and address it before public disclosure.